FAQ

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What personal information about customers does Auto Parts Wholesalers Pty Ltd gather?

Auto Parts Wholesalers Pty Ltd is committed to the privacy of customer information.

We believe your personal information should remain private and we will never pass on your personal details or sales history to any unrelated company.

Information Collected

When browsing Auto Parts Wholesalers Pty Ltd web site our Internet Service Provider records all visits and logs the following information for statistical purposes:

  • Server address; top level domain (for example .com, .gov, .au, .uk, etc)
  • Date and time of visit to the site
  • Pages accessed and documents downloaded
  • Type of browser used

These statistics help Auto Parts Wholesalers Pty Ltd improve the service it offers customers by best addressing needs according to demand.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

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What about cookies?

When you visit the Auto Parts Wholesalers Pty Ltd website, our site will automatically send you a "cookie". A cookie is a small piece of text sent from a web server to your computer, and is used to identify you only by a random number.

This information does not personally identify you, but it does tell us that your computer has visited our site, what areas of the website have been browsed and may allow auto-login when you next visit our site.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

However, cookies allow you to take full advantage of some of Auto Parts Wholesalers Pty Ltd's features, and we recommend that you leave them turned on.

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How secure is information about me?

Your security is paramount to us.

Purchases made with Auto Parts Wholesalers Pty Ltd are directed through one of Australia’s leading financial institutions – the ANZ Bank.  Its sophisticated, secure payment gateway known as EGate is further supported by our check out area’s secure server, operating on 128bit SSL encryption. Combined, this ensures high level protection of your personal and financial details as well as order particulars which are all encrypted as they are sent to and from your computer.

Our partnership with the ANZ Bank ensures credit card details are not stored on any internet database or the Auto Parts Wholesalers Pty Ltd online server.

Order information including your name and address is only stored on our server for us to facilitate any customer service enquiries and deliveries.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

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What information can I access?

You can add or update contact details, delivery address, email address through the "My Account" page and you can view previous orders.

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What choices do I have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Auto Parts Wholesalers Pty Ltd features as Automatic login, and permanent shopping carts.

You can add or update certain information on pages such as those listed in the "My Account" pages.

If you do not want to receive newsletters or other mail from us, please contact us or call (08) 8523 5888.

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I Do Not Want To Receive Newsletters - What Can I Do?

Auto Parts Wholesalers Pty Ltd provides newsletters containing the latest product information, news, tips and promotional offers via email to our registered customers.

Recipients can unsubscribe at any time by contacting us or by calling us on (08) 8523 5888.

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